Policies and terms

The service

ReviewHush monitors publicly available feedback about a business, summarises it, and helps the business respond. It is a monitoring and intelligence tool. It is not a consumer reporting agency, does not provide background checks, and does not produce consumer reports.

A subscription covers the brands and locations recorded on the account, within the limits of the plan shown at checkout. Seat, location, competitor and analysis limits are enforced by the product.

Accounts

You are responsible for keeping your credentials secure and for activity under your account. You must be authorised to act for any brand you add. Notify support immediately if you believe an account has been compromised.

What we do not promise

• No guarantee of complete coverage: monitoring reaches the sources listed on the account and nothing else.
• No guarantee that a review will be removed, by us or by the platform hosting it.
• No guarantee of improved ratings, revenue or reputation.
• No guarantee that an AI assessment is correct; it is a suggestion for a human to check.

Acceptable use

Every account, plan and add-on is bound by the Acceptable Use Policy below. Misuse is grounds for suspension or termination.